Hospital COVID-19 Hotline and Swab Station is Closed

UPDATE June 1, 2020: The hospital COVID-19 testing hotline and swab station is now closed. See your provider to order a test.

The WhidbeyHealth COVID-19 hotline and swab station are closed. 

In light of the county’s good news that of the more than 2,500 patients tested, all were negative for COVID-19, WhidbeyHealth will shut down its hotline and swab station at the hospital.

Beginning in June, patients who are symptomatic for respiratory illness should seek care from their primary care providers, the Walk-In Clinic Clinton or in the Emergency Department (if experiencing a medical emergency). Providers will schedule the patient for a visit (either in-person or via tele-health) and, if a COVID-19 test is advised, it will be ordered by their provider.

Patients will have their swab collected at their provider’s office, the walk-in clinic or the ED. Patients with an order from outside of the WhidbeyHealth system may have their swab collected at the Outpatient Laboratory at WhidbeyHealth Medical Center in Coupeville during normal business hours; no appointment is needed.

Patient’s having surgery at WhidbeyHealth will be directed by the pre-op nurse regarding the process for COVID-19 specimen collection.

Patients being swabbed at any clinic will be required to have an order from a WhidbeyHealth provider. Patients who receive an order for swab collection through a tele-health visit must schedule an appointment at the clinic for the swab collection.