Testing

Due to the widespread availability of COVID-19 testing available on the island and the sharp decrease in demand at WhidbeyHealth for coronavirus testing appointments, WhidbeyHealth will cease operating its scheduled or drive-up polymerase chain reaction (PCR) testing on November 12, 2021.

Those in the community in need of elective PCR testing, pre-procedurally or for travel, should seek testing at a local pharmacy or with their prescribing provider. WhidbeyHealth will continue to administer PCR testing as a medical necessity for symptomatic patients at our Emergency Department and Walk-In Clinics. To ensure the continued safety of our patients and staff, if you are a patient experiencing upper-respiratory or COVID-19 symptoms, WhidbeyHealth asks that you call ahead and properly disclose any symptoms, WhidbeyHealth asks that you call ahead and properly disclose any symptoms as a reason for your visit.

For those with more significant symptoms that cannot be managed at home, please call ahead and come to one of our Walk-In Clinic locations or our Emergency Department to be seen by a provider and evaluated for testing needs. COVID-19 testing at the WhidbeyHealth Walk-In Clinics in Clinton and Oak Harbor will NOT provide testing independent of a provider exam.  

Your health is paramount to everything we do at WhidbeyHealth and we will do everything possible to ensure the fastest turn-around time possible for your testing and results. Please follow the above guidelines to obtain testing. Please do not arrive to WhidbeyHealth Medical Center and try to obtain a test through our Emergency Department unless you are experiencing symptoms that you cannot manage at home. 

Call 911 if you have severe symptoms such as a very high fever, difficulty breathing, or inability to eat or drink.

Certified laboratories on the mainland process the swab specimens. Timing to get results from our lab partners is generally 24-72 hours but can fluctuate due to statewide demand.

If your test is positive for coronavirus, you will receive a phone call from both Island County Department of Health and WhidbeyHealth staff. You will be advised the next steps you should take to begin your recovery in quarantine or isolation. Patients receiving a positive test result can get their results on the MyWhidbeyHealth hospital portal.  Patients who have a negative test result will not receive a call, and can get their results on the MyWhidbeyHealth hospital portal.

MyWhidbeyHealth

If you do not have an account on the patient portal, sign up at MyWhidbeyHealth to register. Choose the hospital portal, not the clinic portal. The portal allows patients and approved family members to:

• Access your health information from your mobile device
• See your visit history
• Review you Lab and Radiology results
• Send your Summary of Care Report to a different provider or service
• Access Discharge Summaries
• View and request outpatient appointments (e.g. Radiology)
• Request a Release of Information form for your entire hospital record

How Can You Enroll? You must have been a patient and have a valid email address on file in order to sign-up. Patients must be 13 years of age or older. If the hospital doesn't have your current email address, please contact helpatmywhmc@whidbeyhealth.org.

1. Visit whidbeyhealth.org
2. Select on MyWhidbeyHealth (top right navigation area)
3. Select Log In/Sign Up (under the HOSPITAL picture)
4. Go to: "Don't have an account?" and select  Sign-up
5. Enter Last Name, First Name, Date of Birth, and Email
6. Select Submit
7. Accept User Terms of Agreement
8. The system will email you a link to log into the portal with a Temporary Password (good for 72 hours)
9. Now create a Personal User ID and Password (both require two numbers, 4 characters minimum)