Patient Services
PATIENT SERVICES INTRO
Our goal is to make sure you feel safe, cared for and have the best possible experience here at WhidbeyHealth.
From your first contact, through your entire healthcare continuum, we're here for you; with information, resources and personalized support every step of the way.
SCHEDULING AN APPOINTMENT
SCHEDULING AN APPOINTMENT
Call ahead!
Central Scheduling is your first point of contact when scheduling an appointment with Mammography, Nutritional Services, Radiology, Respiratory Therapy, select Whidbey Family Birthplace services and Stress Testing.
Monday through Friday - 7 a.m. to 7 p.m.
Saturday - 7:30 a.m. to 4 p.m.
Phone: 360.678.7607 (Option #1)
Fax: 360.678.7652
DIAGNOSTIC IMAGING
NOTE: Routine mammogram screenings do not require a provider order. All other exams do require a provider order and may need prior authorization from insurance payers.
To learn more about our diagnostic imaging services visit: DIAGNOSTIC IMAGING
DIAGNOSTIC IMAGING [RADIOLOGY] SERVICES
Contact Central Scheduling for appointments including:
- CT and MRI scans
- Mammogram
- Ultrasound
- Nuclear Medicine
- DEXA Scan
- Echo
- Fluoroscopy
- X-ray
Diagnostic Imaging services are available at the main Medical Center campus. For your convenience, routine screening mammograms and X-rays may also be scheduled at our Goldie Street and Clinton clinic locations.
NUTRITIONAL SERVICES
NUTRITIONAL SERVICES
Appointments for nutritional services are available for:
- Medical Nutrition Therapy
- Diabetic Nutrition counseling
Services are available at the Medical Center and at the Oak Harbor Goldie Street clinic.
Please note: all Nutritional Services require an order from your provider and may require prior authorization from your insurance company. Provider orders can be sent directly to Central Scheduling at our FAX number above.
For more information about our nutritional services visit NUTRITIONAL SERVICES
RESPIRATORY THERAPY
RESPIRATORY THERAPY
We offer many types of respiratory therapy including:
- EKG
- Pulmonary Function Tests [PFT]
- DLCO
Appointments for respiratory therapy services are scheduled at the Medical Center campus and all appointments require a provider order. They may also require prior authorization from your insurance company.
FAMILY BIRTHPLACE
To learn more about our comprehensive patient centered approach to childbirth, visit: FAMILY BIRTHPLACE
WHIDBEYHEALTH FAMILY BIRTHPLACE SERVICES
Birthplace services are provided at the main Medical Center campus and require an order from your doctor. They may also require pre-authorization from your insurance provider.
Services include:
- Non Urgent Non Stress Test (NST)
- Lactation Consults
- Newborn Screenings
- Cervical Ripening
- Birthplace Tours
LANGUAGE SERVICES
LANGUAGE SERVICES
English
ATTENTION: If you speak English, language assistance services, free of charge, are available to you.
Call 1-360-678-5151 for more information.
Español (Spanish)
ATENCIÓN: si habla Español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-360-678-5151.
中文 (Chinese)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-360-678-5151
Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-360-678-5151.
한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-360-678-5151 번으로 전화해 주십시오.
Русский (Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-360-678-5151
Tagalog (Filipino)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-360-678-5151.
Українська (Ukrainian)
УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-360-678-5151
Mon-Khmer (Cambodian)
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-360-678-5151។
日本語(Japanese)
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-360-678-5151 まで、お電話にてご連絡ください。
ኣማርኛ (Ethiopia)
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-360-678-5151.
Cushite Oroomiffa (Oromo)
XIYYEEFFANNAA: Afaan dubbattan Oroomiffatiin tajaajila gargaarsa afaanii, kanfaltii malee ni argattu. Bilbilaa 1-360-678-5151.
ةيبرعلا(Arabic)
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-360-678-5151 (رقم هاتف الصم والبكم:
ਧਿਆਨ (Panjabi)
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-360-678-5151 'ਤੇ ਕਾਲ ਕਰੋ।
Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-360-678-5151.
ໂປດຊາບ (Laotian)
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-360-678-5151.
REQUEST MEDICAL RECORDS
REQUEST MEDICAL RECORDS
Our medical records are available from the Medical Records Department on the ground floor of the medical center if that is where you were a patient, or at any of the clinics at which you were a patient.
- Download the Release of Information form.
- Please return your signed and completed form to the Medical Records Department (Health Information Management).
- There may be a fee for the release of medical records.
- If you are a patient at one of our clinics and need your medical records, please contact the clinic directly.
- The turn-around time to receive your medical records is approximately two weeks.
If you would like help filling out your Release of Information form, please call Health Information Management at 360.678.7656, ext. 6403 or 360.321.7656, ext. 6403
Hospital Records ONLY Fax: 360.678.7623
For copies of Diagnostic Imaging films to be made/sent to your provider, please call the Diagnostic Imaging film room directly at 360.678.5004 ext. 5004
The main medical records fax line is for HOSPITAL RECORDS ONLY. To request Primary Care records, please FAX the request to that office:
WhidbeyHealth Primary Care Cabot Drive, Fax: 360.679.2631 (Cabot Dr. Radiology FAX: 360.240.8350)
WhidbeyHealth Primary Care Freeland, Fax: 360.331.2104