KEEPING YOU INFORMED

Like every new service, we anticipate you'll have questions.

Below are answers to a few of the most commonly asked questions about our new WhidbeyHealth Community Pharmacy.

If you don't see the answer to a question, just email us at: mypharmacy@whidbeyhealth.org

 

PHARMACY FAQ
The WhidbeyHealth Community Pharmacy is open: Mon. - Fri.: 10 a.m. - 6 p.m. Closed for lunch: 1 - 1:30 pm Sat. & Sun.: Closed We plan to expand hours once we open to the public.
The Community Pharmacy drive-up window is open: Mon. - Fri.: 10 a.m. - 6 p.m. Closed for lunch: 1 - 1:30 pm Sat. & Sun.: Closed We plan to expand hours once we open to the public.
Starting August 2, 2021, the WhidbeyHealth Community Pharmacy will only be open to employees who have insurance with:
o Express Scripts - Premera prescription plan
o Express Scripts -Tricare prescription plan
We're working to add additional insurance providers and will update this page as new insurers come on board.
No. There is a Pharmacist on duty during normal business hours. Just come to the window and request a consultation.
Yes! Just register and transfer any prescriptions to the Community Pharmacy. If your provider is ordering a new prescription, have them contact the Community Pharmacy directly at 360-678-8640. When needed, our pharmacists will consult your physician/provider regardless of where they are located.
Not at this time. Starting August 2, 2021, the WhidbeyHealth Community Pharmacy will only be open to employees who have insurance with:

o Express Scripts - Premera prescription plan
o Express Scripts -Tricare prescription plan

Once we open to the public, visitors will have access the convenient over the counter products during normal business hours. In emergency situations, the WhidbeyHealth Community Pharmacy team will work with visitors and their current pharmacist to meet their immediate needs.
Yes. Currently, we anticipate the Community Pharmacy will be open on Holidays that do not fall on Saturday or Sunday. If you are uncertain if we are open, we encourage you to call prior to leaving your home.
We are not currently offering discount rates to employees or their families on medications, however our base pricing has been negotiated and is very competitive.
Yes, our pharmacy is separate from Express Scripts online pharmacy and therefore we need to set up your patient profile in our system to be able to process your prescriptions.
We will not be providing compounding at this time but will be adding additional services further down the road as we grow.
We will only be able to fill your transferred prescription when the insurance allows it to be processed. We ask that you send us your pharmacy information so that we can have the prescriptions on file and be ready to fill them when your next refill comes due.
Footer Text
For more information on the comprehensive services available from WhidbeyHealth visit: https://WhidbeyHealth.org