Emergency Department

WhidbeyHealth Medical Center's Trauma Level III Emergency Department averages more than 26,000 patient visits per year. The 13-bed department is staffed around-the-clock with highly-trained physicians and nurses.

Always Here For You

  • Open 24/7, always providing orthopedic coverage, general surgery coverage and EMS response
  • Treatment for conditions ranging from minor ailments to life-threatening emergencies
  • 40 percent of department nurses are Certified Emergency Nurses, which is higher than the national average
  • 97 percent of emergency visits are treated at WhidbeyHealth Medical Center; only 3 percent are sent off-island
  • 24/7 Telestroke program in collaboration with neurologists at Swedish Hospital
  • Every patient is seen by a physician, which is not typical of larger trauma centers

Emergency Department care is integrated with other hospital services that include:

  • Diagnostic Imaging, including X-Ray, ultrasound, CT and MRI
  • Laboratory
  • Pharmacy
  • Respiratory Therapy

These services combine to provide the best possible care with quality results.


"Dr. Plastino has amazing bedside manner. He sat down so I didn't have to look up to talk to him. Just his smile made me comfortable. He is awesome with patients; took good care of me."


What to Expect Upon Arrival

Please use the main entrance to the medical center. There is not a separate entrance for the Emergency Department.

A greeter at the front desk will direct you to the triage area or the Emergency Department waiting area. A nurse will complete a triage.


What is Triage?

Triage simply means to prioritize.

In the Emergency Department we triage (prioritize) patients by illness severity, but also by resources the illness will require. For example, some minor care patients may be treated ahead of sicker patients, as some patients are too sick to be seen in the minor care area.

Once in the patient care area, you will be seen by a physician and nurse. Please feel free to ask any staff member any question during your stay. We endeavor to provide the highest quality care in the shortest amount of time. Your length of stay in the department will be affected by a number of factors, including the number of:

  • Ancillary tests ordered by the physician
  • Patients being treated in the department at any given time
  • Patients arriving by ambulance

The WhidbeyHealth Emergency Department has been designated by the State of Washington as a Level III trauma center.

We have a new helipad, utilized by Life Flight Network, to transfer patients needing specialized care not offered at WhidbeyHealth. Types of patients transferred by helicopter include:

  • Those in need of cardiac catheterization and other interventional cardiac therapies
  • Severely burned patients
  • Complicated pediatric cases
  • Complicated trauma cases

The Emergency Department seeks to provide healthcare services focused on the needs of the whole person in a quality, compassionate and caring manner, while encouraging patients to become partners in their own healthcare.


"I wouldn't be alive today if it weren't for the excellent care of the EMTs and Emergency Department doctors and nurses."

Patient who was treated in our Emergency Department