The Whidbey Island Public Hospital District (WhidbeyHealth) has been named one of the top hospitals in Washington State for staff responsiveness based on CMS (Centers for Medicare and Medicaid Services) sharing their HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey results. The rating is based on survey data collected from October 2021 until September 2022.
Becker’s Hospital Review aggregated and reported on the CMS published HCAHPS which are based on publicly reported HCAHPS measures. The exceptional rating summarizes how quickly patients felt they received care after using the call button and general responsiveness regarding their care. This acknowledgement follows similar recognition published by CMS last year, that named WhidbeyHealth one of nine hospitals in Washington with top nurse-patient communication ratings.
“WhidbeyHealth focuses on connecting with each patient to make their stay with us as comfortable and accommodating as possible,” commented Curtis Shumate, Executive Director of Nursing. “We couldn’t be more pleased to share exceptional and compassionate care with our community.”